Article 1. Applicability
1.1 These terms and conditions (hereinafter: conditions) are applicable on all orders and agreements with NLStudio Johan van Dijk LTD (hereinafter: NLStudio) NLStudio is registered in Bulgaria under number 207423115.
1.2 Unless agreed otherwise, these conditions apply to all agreements with NLStudio. Accepting an offer or placing an order shall mean that you accept these conditions.
1.3 The provisions in these conditions may only be deviated from in writing, in which case the other provisions shall remain in full force.
1.4 All rights and claims stipulated in these conditions and in any other agreements for NLStudio’s benefits shall likewise be stipulated for the benefit of intermediaries and other third parties engaged by NLStudio.
Article 2. Offers/agreements
2.1 All of NLStudio’s offers shall be without obligation, and NLStudio shall expressly reserve the right to change prices, in particular, if necessary under statutory or other requirements.
2.2 An agreement shall only be concluded after NLStudio accepts your order. NLStudio shall be entitled to refuse orders or attach certain conditions to delivery unless expressly stated otherwise. If an order is not accepted, NLStudio shall indicate this within 10 working days after receiving the order.
3.1 Unless otherwise stated or agreed on in writing, the prices stated for the products and services offered shall be in euros and excluding handling and shipping costs, or other levies.
3.2 Products are delivered upon receipt of payment unless agreed otherwise.
3.3 If a payment is reversed for whatever reason at a later date after receipt by NLStudio and delivery has been made in the meantime, this shall never discharge the party making the order from its payment obligation.
3.4 If, after written demand by NLStudio, payment is still not received by NLStudio within five working days, you shall owe EUR 20,00 in administrative costs. If NLStudio contracts out its claim for collection, you shall also owe the out-of-court collection costs actually incurred.
3.5 If you fail to make any payment, NLStudio shall be entitled to suspend or rescind the agreement concerned and related agreements (or the performance thereof).
3.6 If the prices for the products and services increase in the period between the order and the execution thereof, this price increase shall not be passed on.
Article 4. Delivery/approval period
4.1 The delivery dates stated by NLStudio shall merely be indicative. You shall not be entitled to any damages if a delivery date is exceeded, nor shall you be entitled to cancel the order or rescind the agreement.
Article 5. Retention of title
5.1 If you already owe an amount to NLStudio under any agreement, title to delivered products shall not be transferred until you have paid that amount. The responsibility regarding the products shall already be transferred to you at the time of delivery.
Article 6. Intellectual and industrial property right
6.1 You must respect all intellectual and industrial property rights attached to the products delivered by NLStudio in full and unconditionally.
Article 7. Complaints and liability
7.1 Upon delivery, you are obliged to inspect the products to determine whether or not they comply with the agreement. If this is not the case, you must inform NLStudio in writing, stating reasons, as soon as possible and, in any event, within 5 working days after delivery.
7.2 If it is demonstrated that the products do not comply with the agreement, NLStudio shall have the option of replacing the products concerned with new products in exchange for the return of the products or refunding the invoice amount of the products.
7.3 If you do not wish to take possession of a product for any reason, you shall be entitled to return the product to NLStudio within 5 working days after delivery. Return shipments shall only be accepted in this case if the product and packaging have not been damaged, with the return shipment costs being borne by you as well.
7.4 Return shipments with insufficient postage shall not be accepted.
7.5 The return shipments accepted by NLStudio shall be replaced with a substitute product, or the original invoice amounts refunded excl. postage & handling costs, as soon as possible. Refunds shall be given within 30 days of receipt of the returned product.
7.6 NLStudio shall not assume any liability whatsoever for damage claims or consequential damage in whatever capacity substantiated as a result of the use of its products by consumers or third parties.
Article 8. Orders/communication
8.1 NLStudio shall not be liable for misunderstandings, mutilation, delays or improper transmission of orders and messages resulting from the use of the Internet or any other means of NLStudio, or between NLStudio and third parties, insofar as pertaining to the relation between you and NLStudio, unless and insofar as there has been an intentional act/omission or gross negligence on NLStudio’s part.
Article 9. Force Majeure
9.1 Without prejudice to the other rights it has, NLStudio shall, in the case of force majeure, be entitled, at its option, to suspend execution of your order or rescind the agreement without court intervention, by informing you of this in writing and without NLStudio being obliged to pay any damages, unless, in the given circumstances, this would be unacceptable according to the principles of reasonableness andfairness.
9.2 Force majeure shall mean any breach which cannot be attributed to NLStudio, because it is not at fault, and for which it does not bear responsibility pursuant to law, acts intended to have legal effect or generally accepted standards.
Article 10. Miscellaneous
10.1 If you provide your address to NLStudio in writing/email, NLStudio shall be entitled to send all orders to that address, unless you indicate in the written statement another address where your ordersshould be sent.
10.2 Even if deviations from these conditions have been permitted by NLStudio, whether tacitly or not, for a short or long time period, this shall not affect its right to still demand immediate and strict compliancewith these conditions. You may never assert any right based on the fact that NLStudio has applied these conditions in a lenient manner.
10.3 Should one or more of the provisions of these conditions or any other agreement with NLStudio be contrary to any applicable legal requirement, the provision concerned shall cease to have an effect and shall be replaced with a new, similar provision permissible at law to be determined by NLStudio.
10.4 NLStudio shall be entitled to utilize third parties in executing your order(s).
Article 11. Applicable law and competent court
11.1 All rights, obligations, offers, orders, and agreements to which these conditions apply, as well as these conditions themselves, shall be governed solely by Bulgarian law.
11.2 All disputes between the Parties shall exclusively be brought before the competent court in Bulgaria.